Welcome to Trainstrip.com. By using our website and services, you agree to comply with the following terms and conditions. Please read these carefully before accessing or using our platform.
1. Scope of Services
Trainstrip.com is an independent travel service provider offering ticket booking and travel-related assistance. Our services include train ticket reservations, itinerary planning, and related customer support. Please note that Trainstrip.com is not directly affiliated with Amtrak or any other transportation company.
2. User Responsibilities
- Accuracy of Information: You agree to provide accurate and complete details during the booking process. Trainstrip.com is not responsible for errors arising from incorrect information provided by users.
- Compliance: By using our services, you confirm that you are at least 18 years old and legally capable of entering into agreements.
- Prohibited Activities: Users must not misuse the platform, including unauthorized access, fraudulent activities, or disruption of services.
3. Bookings and Payments
- Booking Confirmation: All bookings are subject to availability. Trainstrip.com reserves the right to modify or cancel bookings in case of unforeseen circumstances.
- Payment Terms: Users must pay the full booking amount at the time of reservation. Refund policies are subject to the rules outlined under "Cancellations and Refunds."
- Service Charges: Trainstrip.com may charge a service fee for bookings. These charges are non-refundable.
4. Cancellations and Refunds
- Cancellation Policy: Users can cancel bookings in accordance with the applicable terms of the transportation provider. Trainstrip.com’s service fees are non-refundable.
- Refund Process: Refunds, if applicable, will be processed after deducting cancellation and service fees. Refund timelines depend on the policies of the transportation provider.
5. Limitation of Liability
Trainstrip.com acts as an intermediary between customers and transportation providers. We are not liable for:
- Delays, cancellations, or disruptions caused by the transportation provider.
- Losses, damages, or inconveniences due to unforeseen events.
6. Privacy Policy
Trainstrip.com values your privacy. All personal information collected during the booking process is handled in accordance with our Privacy Policy.
7. Changes to Terms
Trainstrip.com reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services indicates acceptance of the revised terms.
8. Contact Us
For questions or concerns regarding these Terms and Conditions, please contact us at:
Email: support@trainstrip.com
